{"id":1936,"date":"2025-08-26T09:16:43","date_gmt":"2025-08-26T08:16:43","guid":{"rendered":"https:\/\/ziher-hise.si\/general-terms-and-conditions\/"},"modified":"2025-12-02T13:19:38","modified_gmt":"2025-12-02T12:19:38","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ziher-hise.si\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2>GENERAL TERMS AND CONDITIONS<\/h2>\n<p>All content on the page and subpages of the ziher-hise.si website is copyrighted. The website (including all its subpages) is for personal use and general information only. By using the website (browsing, obtaining information, using the application, etc.), you agree to the general terms and conditions listed on this page. If you do not agree to the general terms and conditions, you must not use the website (browsing, obtaining information, purchasing, etc.). We reserve the right to change the general terms and conditions at any time and without prior notice. All changes take effect immediately upon modification. Data protection, as stated on this website, is an integral part of the general terms and conditions.      <\/p>\n<p>&nbsp;<\/p>\n<h2>Copyright<\/h2>\n<p>The design of the website and all its contents, unless otherwise stated, are protected by copyright, industrial property rights, and intellectual property rights. The software code, information, texts, images, or other graphic elements found on this website may be used exclusively for your personal, non-commercial use, which includes viewing, and you must not, in whole or in part, use, reproduce, modify, transmit, approve, or publish it in whole or in part, distribute, license, or issue it in the form of publications for any purpose without the prior written permission of the website administrator and\/or owner. <\/p>\n<p>&nbsp;<\/p>\n<h2>Definition of terms<\/h2>\n<p>The website administrator is the company or individual who is also the owner of the website and, independently or in cooperation with external contractors, ensures the proper functioning of the website.<\/p>\n<p>The website manager or maintainer is the company or individual authorized by the website administrator to maintain, modify, and supplement the website, and performs these tasks according to the administrator&#8217;s instructions.<\/p>\n<p>Personal data means any information relating to an identified or identifiable individual (hereinafter referred to as the data subject). An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, address, location data, or other identifier. <\/p>\n<p>Data processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.<\/p>\n<p>Data controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.<\/p>\n<p>Data processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.<\/p>\n<p>Personal data user means a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not.<\/p>\n<p>&nbsp;<\/p>\n<h2>General provisions<\/h2>\n<p>The website administrator will attempt to ensure the timeliness and accuracy of the data on the website, but makes no warranties about their accuracy and\/or timeliness. The website administrator may also provide photographs of products and services, which are symbolic in nature and do not necessarily guarantee the properties of the products and\/or services. Published content does not have the character of an official document, unless specifically stated otherwise. The administrator reserves the right to change the content of the website at any time and without prior notice for technical, legal, business, or other reasons. The administrator may change all content without obligation to notify users and is not liable for the consequences of the changes.    <\/p>\n<p>The website administrator ensures that all services are available 24 hours a day, 7 days a week, but does not guarantee that electronic services will operate without interruption, without problems, errors, or mistakes, nor does it guarantee the success of the use of these services. Any criminal and civil liability for loss or impaired accessibility of data or any other incidental, indirect, special, or consequential damages arising from the use or possible inability to use the website is excluded, including and without limitation regarding lost income or expected profit, loss of goodwill, business or data, technical errors, errors in prices, delivery times, product descriptions, service descriptions, or incorrect operation of the website. <\/p>\n<p>To the extent permitted by law, any liability of the owner, administrator, or any other legal or natural person who participated in the creation and production of the ziher-hise.si website, and any other legal or natural person who is in any way connected with the ziher-hise.si website, is also excluded.<\/p>\n<p>&nbsp;<\/p>\n<h2>Cookies<\/h2>\n<p>The website contains so-called cookies to ensure the smooth operation of the site. The administrator does not collect any personal data about visitors to the website, except for the data listed in the general terms and conditions.   <\/p>\n<p>A cookie, also known as an HTTP cookie, is a small piece of information that websites store on a user&#8217;s web browser while browsing. When the user visits the site again, the web browser sends this piece of information back to the website that stored it. Most modern websites already use them.  <\/p>\n<p>Cookies themselves are not harmful, as they are used for various purposes and the use of websites would be very limited without them. They are used for logging into various websites with a username and password, storing shopping carts in online stores, keeping statistics of website visits, etc. <\/p>\n<p>Cookies also have a lifespan, which varies depending on the tasks of the cookie. A cookie can be stored for a few minutes, hours, or even for an unlimited time. <\/p>\n<p>You decide whether to allow cookies to be stored on your device. You can control and change the settings for cookies in your web browser. <\/p>\n<p>For information on cookie settings, select the web browser you are using.<\/p>\n<ul>\n<li><a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hl=sl-sl&amp;p=cpn_cookies\" target=\"_blank\" rel=\"noopener\">Chrome<\/a><\/li>\n<li><a href=\"http:\/\/support.mozilla.org\/sl\/kb\/Kako%20aktivirate%20in%20deaktivirate%20pi%C5%A1kote\" target=\"_blank\" rel=\"noopener\">Firefox<\/a><\/li>\n<li><a href=\"http:\/\/windows.microsoft.com\/sl-si\/windows7\/how-to-manage-cookies-in-internet-explorer-9\" target=\"_blank\" rel=\"noopener\">Internet Explorer 9<\/a><\/li>\n<li><a href=\"http:\/\/windows.microsoft.com\/sl-si\/windows-vista\/block-or-allow-cookies\" target=\"_blank\" rel=\"noopener\">Internet Explorer 7 or 8<\/a><\/li>\n<li><a href=\"http:\/\/www.opera.com\/help\/tutorials\/security\/cookies\/\" target=\"_blank\" rel=\"noopener\">Opera (page in English)<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/kb\/ph21411\" target=\"_blank\" rel=\"noopener\">Safari (page in English)<\/a><\/li>\n<\/ul>\n<p>If you disable cookies, some website options may be disabled. By using the website, you also agree to the use of cookies, unless you disable them. [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; el_id=&#8221;osebnipodatki&#8221; text_direction=&#8221;default&#8221;]\n<h2>Protection of personal data<\/h2>\n<p>In its business operations, the administrator of the ziher-hise.si website is committed to the correct and safe use of personal data. Personal data provided by the user via forms on the ziher-hise.si website or otherwise (by telephone, e-mail, etc.) are strictly confidential and are treated as confidential information, and therefore will not be forwarded to unauthorized third parties without a legal basis. <\/p>\n<p>Personal data are not treated as sensitive data.<\/p>\n<p>&nbsp;<\/p>\n<h2>Consent to the processing and protection of personal data<\/h2>\n<p>The user of the ziher-hise.si website expressly agrees that, for the purpose of using the website and providing electronic services, the related system management and user notification, the user&#8217;s personal data are collected and processed. Only the data necessary for the proper execution of services and communication between the administrator and\/or owner and the users of the website are collected. We reserve the right to use the data thus obtained and, in accordance with the general terms and conditions as published on this website, also all other data continuously and without restrictions for the needs of the administrator, owner, or provider, as stated in the general terms and conditions, until the user of the website expressly objects to this.  <\/p>\n<p>Personal data obtained on the website are obtained in a manner consistent with the GDPR regulation of the European Parliament, whereby the user agrees and gives express permission to use the personal data provided for the purposes of further communication between the administrator and the user by confirming the general terms and conditions. It is considered that the user is familiar with the purpose of personal data processing, the accessibility of personal data, and the possibility of deletion. <\/p>\n<p>In particular, the user agrees to the processing of personal data for the purposes of implementing contracts and measures prior to the conclusion of the contract, without restrictions.<\/p>\n<p>For security purposes, the IP addresses of users who access and use the ziher-hise.si website are also selected.<\/p>\n<p>The internal act on data protection, if existing, is an integral part of the general terms and conditions and is available at the administrator&#8217;s headquarters.<\/p>\n<p>&nbsp;<\/p>\n<h2>Personal consent of the user<\/h2>\n<p>The controller ensures the possibility of personal consent of the user, where necessary, without a pre-filled confirmation box (in the case of direct contact via e-mail, telephone, based on the website). The user&#8217;s personal consent is his voluntary declaration of will that his personal data may be processed for a specific purpose, and is given on the basis of information provided to him by the controller with these general terms and conditions. <\/p>\n<p>&nbsp;<\/p>\n<h2>Analysis and statistics<\/h2>\n<p>Personal data obtained on the basis of a visit to the website are not stored or are stored in anonymous form and as such are not connectable to users. The tool that disposes of this data is Google Analytics, accordingly, Google LLC is considered a data processor to the extent permitted by law. If the visitor does not agree with this, he is prohibited from using the ziher-hise.si website in accordance with the general terms and conditions. The data thus obtained are not sensitive, and the visitor is also warned of this when visiting the site.   <\/p>\n<p>&nbsp;<\/p>\n<h2>Storage of personal data<\/h2>\n<p>The data collected by the website administrator are stored for the needs of the website administrator in accordance with the general terms and conditions. Personal data are stored on the website (as an inquiry) and, in the case of further communication with the user, in other company databases (CRM, Software for commercial operations, Excel). <\/p>\n<p>The user may request access to his personal data or data on the processing of his personal data by authorized persons with a written request addressed to the e-mail address of the website administrator ziher-hise.si.<\/p>\n<p>&nbsp;<\/p>\n<h2>Remote communication<\/h2>\n<p>The administrator of the ziher-hise.si website will contact the user using means of remote communication (electronic newsletters, promotions, discounts, etc.) only if the user does not expressly object to this. In doing so, electronic commercial messages will be clearly recognizable as such, the sender will be clearly visible, the conditions for accepting special offers will be clearly marked, and the method of unsubscribing from receiving advertising messages will be clearly presented. <\/p>\n<p>&nbsp;<\/p>\n<h2>Exceptional disclosure of personal data<\/h2>\n<p>The data collected and processed by the administrator of the ziher-hise.si website will be disclosed only if required by applicable law or if such action is necessary for proceedings before courts or other state authorities. <\/p>\n<p>&nbsp;<\/p>\n<h2>Accessibility of personal data<\/h2>\n<p>Personal data are stored on the ziher-hise.si website in the event of submitting an inquiry and are accessible to the website administrator and the administrator. It is considered that the administrator is the personal data controller and the website administrator is the processor. The personal data processor must not and cannot use them for his own needs and can only use them for the needs of the personal data controller, according to the instructions of the controller.  <\/p>\n<p>Access to personal data is also enabled to hosting providers, who, according to a mutual contract, must not access personal data without the administrator&#8217;s permission.<\/p>\n<p>It is considered that employees and authorized persons of the controller and processor also have access to the extent permitted by law. All these persons undertake to carefully protect personal data. <\/p>\n<p>&nbsp;<\/p>\n<h2>Protection of personal data<\/h2>\n<p>Personal data are protected and we ensure that unauthorized persons are prevented from accessing them. In the event of a violation of this article, we undertake to notify the user of any unauthorized access to their personal data. <\/p>\n<p>&nbsp;<\/p>\n<h2>Responsible person for data protection<\/h2>\n<p>The responsible person is determined in the internal act on data protection and is disclosed at the user&#8217;s request. For data protection reasons, it is not published publicly online. <\/p>\n<p>&nbsp;<\/p>\n<h2>Rights of individuals<\/h2>\n<p>The individual to whom the personal data relates has the right to inspect the personal data being processed. He also has the right to request the correction or supplementation of his personal data as well as the deletion of his personal data, without explanation and without cause, which he does with an e-mail addressed to the e-mail address info@ziher-hise.si. <\/p>\n<p>&nbsp;<\/p>\n<h2>Final provisions<\/h2>\n<p>The website and all subpages are owned and managed by \u017diher hi\u0161e, d.o.o., Mo\u0161kanjci 1\/g, 2272 Gori\u0161nica, ID: SI 18516726, which is also the personal data controller. The website administrator is Premium Marketing d.o.o., Zgornje \u0160kofije 126D, 6281 \u0160kofije, ID: SI 99245795, which is also the personal data processor. <\/p>\n<p>In accordance with the general terms and conditions, the users of personal data are also the companies Hitrost.com d.o.o., Cesta \u017eelezarjev 8B, 4270 Jesenice, ID: SI 42864046 as a hosting provider, and Google LLC, 1600 Amphiteatre Parkway, Mountain View, CA 94043, United States, as a provider of analytical tools and at the same time a processor of personal data in anonymous form.<\/p>\n<p>The general terms and conditions enter into force on the 1st. 1. 2019. 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